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RSA IGL - Email templates with built-in Image/Logo

Question asked by Armel Lupapi on Dec 1, 2019
Latest reply on Jan 6, 2020 by Jamie Pryer

Hi all,

Has any of you come across requirements of using your organization's logo/image within the system generated emails?

I know of one way of doing that, which is very technical though.


Import the image/logo on the app server or via the the GUI (Home>User Interface>Files>Images)

 set the html tag to call the images on the email node definition, within the specified workflow.

This however would only work for emails generated from nodes within the workflows, not the review emails.



Any suggestions? I'd be shocked that RSA doesn't support such out of the box for the current or any future version.