Hi all,
Has any of you come across requirements of using your organization's logo/image within the system generated emails?
I know of one way of doing that, which is very technical though.
Import the image/logo on the app server or via the the GUI (Home>User Interface>Files>Images)
set the html tag to call the images on the email node definition, within the specified workflow.
This however would only work for emails generated from nodes within the workflows, not the review emails.
Any suggestions? I'd be shocked that RSA doesn't support such out of the box for the current or any future version.
Regards
Armel
Of course, you have to add it with the link from RSA when you have import your logo.
For example, we have imported our logo in the user interfaces images with a name "logo.png".
By clicking on it, we have a full link from RSA to the logo https://<your_server>/aveksa/main?ReqType=Table&TableID=FilesTable&Action=file&filename=logo.png
After that, we want for example to have logo when we generate a review on the mail automatically sent by RSA to the manager. So we have edited the template "NewReviewMailToReviewers". In the content at the top, we have simply put the html tag "<img src="https://<your_server>/aveksa/custom/images/logo.png" />"
Now when we run a new review, it's with our logo and custom text which is send to the reviewers.
PS : Ofc, replace <your_server> by your ip or fqdn of your instance .
It is what you want to do ?