Hi everyone,
I have two questions :
1- We create a user with a naming policy configured to be unique like "User1". If we delete the user and try to recreate it, the policy should take this 1 again ? (Account is in deleted state)
Because in my case, it's increment everytime and never take back the counter.
2- For moment with my first question, I have defined my own increment system in the workflow but for your case, it's on the Account Name so how can I configured the pending parameter of the account template to be the dynamic value ?
Regarding your original question (#1).
I think this is open to interpretation. Our documentation says explicitly that the naming policy will choose "one that has not been collected". English language is ambiguous. A deleted user is not currently collected, however it has been previously collected so this statement is correct in both instances.
You can open a defect for this and an engineering resource will make a determination.
It is clear that the current functionality is to increment the account against deleted users as you found.