AnsweredAssumed Answered

Decoder won't start

Question asked by Aleksey Martyanov on Jan 21, 2020
Latest reply on Jan 23, 2020 by Daniel Spier

Good day!

 

We have an issue with the RSA Decoder/

By the monitoring system, we recieve that the service status is green and ready, but the health status says Capture stopped with the red sign, how we can identify what's the problem here and restore the normal job?

 

The services had been restarted several times.

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