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In AAoP 7.30 with in case managment risk score is different with respect to transaction level risk score

Question asked by sharwan kumar on Jan 24, 2020

In case details with in case management  case level risk score is displayed which is different then the risk score displayed in recent transaction level. Want to know at case level from where risk score is captured and importance of different risk level i.e. case level and transaction level.

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