Hi
We have just updated from 8.2 to 8.3 and will be going to 8.4 in the next couple of days. At the moment we use them just with the OTP option only for our VPN access, but i am keen to link it in to O365 as well once we are on 8.4, so i want to understand how we go about enabling the push notifications for existing software tokens?
Thanks
Hi Dan - patch 4 and higher of RSA SecurID Authentication Manager version 8.4 has the capability to connect to our Cloud Authentication Service to generate mobile notifications.
Please see Connect RSA Authentication Manager to the Cloud Authentication Service for details.
Hope that helps get you started,
Ted
Thanks Ted, that's the sort of guide i was looking for.
I wasnt sure if we could use the push notifications on our current VPN setup or would it only kick in once we link it to the cloud authentication service
Can you clarify a little? RSA SecurID software tokens don't support push notification, but the RSA Authenticate app used with the Cloud Authentication Service does. The On Demand Authentication feature of RSA Authentication Manager uses push notification, but doesn't require a software token.
Dan Fleming,
I've moved your question to the RSA SecurID Access space where it will be seen by the product's support engineers, other customers and partners. Please bookmark this page and use it when you have product-specific questions.
Alternatively, from the RSA Customer Support page, click on Ask A Question on the blue navigation bar and choose Ask A Product Related Question. From there, scroll to RSA SecurID Access and click Ask A Question. That way your question will appear in the correct space.
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Please contact your RSA salesperson. They can help get you set up with required cloud components to enable mobile push.
Regards,
Erica