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Old Posts Appear to Have Recent Activity in RSA® Identity Governance & Lifecycle Community

Question asked by Kevin Perkins on Feb 7, 2020
Latest reply on Feb 10, 2020 by Edward Bertsch

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I've noticed that there are multiple posts from 2016 that appear to have activity today (2/7) in the RSA Identity Governance & Lifecycle community even though the latest post is from long ago.

For example, at the time of this post, Customizing Approval form with aveksa tag 's most recent post was on Nov 9, 2016. However, in "All Questions", the most recent activity appears to be Feb 7, 2020.

Some of these questions are actually attracting answers, which makes me wonder if there is enough of this false "activity" that it will affect more recent questions.

Edit: Attached screenshots showing the dates that are visible to me.

Jamie Pryer

Feb 10, 2020 5:59 AM

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Hey Kevin,

sorry for any confusion - we are just doing a quick activity to catch up and close out old community posts.

i will post an announcement on the RSA IGL community so everyone is away

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Jamie Pryer

Feb 10, 2020 5:59 AM

Hey Kevin,

sorry for any confusion - we are just doing a quick activity to catch up and close out old community posts.

i will post an announcement on the RSA IGL community so everyone is away

I've moved your question to the RSA Identity Governance & Lifecycle space where it will be seen by the product's support engineers, other customers and partners. Please bookmark this page and use it when you have product-specific questions.

Alternatively, from the RSA Customer Support page, click on Ask A Question on the blue navigation bar and choose Ask A Product Related Question. From there, scroll to RSA Identity Governance & Lifecycle and click Ask A Question. That way your question will appear in the correct space.

Regards,

Erica

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Edward Bertsch Feb 10, 2020 1:53 PM

"Sort by date created, newest first" is the best workaround until the last-activity date can be trusted again, I guess.

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Jamie Pryer Feb 10, 2020 5:59 AM
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Hey Kevin,
sorry for any confusion - we are just doing a quick activity to catch up and close out old community posts.
i will post an announcement on the RSA IGL community so everyone is away
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Erica Chalfin Feb 10, 2020 9:12 AM
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Kevin Perkins,

I've moved your question to the RSA Identity Governance & Lifecycle space where it will be seen by the product's support engineers, other customers and partners. Please bookmark this page and use it when you have product-specific questions.

Alternatively, from the RSA Customer Support page, click on Ask A Question on the blue navigation bar and choose Ask A Product Related Question. From there, scroll to RSA Identity Governance & Lifecycle and click Ask A Question. That way your question will appear in the correct space.

Regards,
Erica
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Edward Bertsch Feb 10, 2020 1:53 PM
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"Sort by date created, newest first" is the best workaround until the last-activity date can be trusted again, I guess.
1 person found this helpful
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Old Posts Appear to Have Recent Activity in RSA® Identity Governance & Lifecycle Community

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