AnsweredAssumed Answered

Tokens were replaced but still get warning message SecurID 700

Question asked by David Pearson on Feb 10, 2020
Latest reply on Feb 10, 2020 by Erica Chalfin

I have recently purchased new tokens as the others were due to expire, after installing the new ones and retreiving the old ones I still get the following message.

 

"Attention!  The following critical system event occurred:

The supply of tokens is low. You might need to order more tokens.

Based upon the current rate at which tokens are assigned, there might be fewer than

25 RSA SecurID 700 tokens in 60 days"

 

Do I need to do anything to stop this from keep warning every few hours, the new tokens are all working with no issues.

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