Dears,
Could you please help how we can close the review (type: User Access) with the status as it is?
The purpose is to run the access rights review for the applications with a particular occurrence. We want to run it and then to close in 2 weeks.
So, we need to have the review results with the completion status from 0% to 100%.
Is there any possibility?
Thanks!
By 'Close' do you mean you want it to be marked as 'Completed' and therefore inaccessible by Reviewers?
If yes, do you want to automatically mark it as Complete or manual?
Yes, and it'd be great to have flexible possibilities:
1) to automatically mark the review as Complete (the main purpose);
2) to extend a Due date (if the review is already opened and should be extended);
3) to re-open the review (everything is possible) for the further review (exceptions) and then Close manually.
1) You could use a Review Escalation Workflow (Reviews > Workflows) to change the state of the review.
You can then set an escalation against the Review to trigger this workflow after x number of days
I would recommend having this scheduled to run a number of days after the Due Date as this provides the Reviewer with a grace period and hopefully removes the need for item 3.
2) When a review is Active, you can edit the definition and update the Due Date.
Reviews > Results > Select Result > Edit Definition and then set the Due By
3) Once a review is marked as Completed, it is not possible to revert to a previous state.
Dear Clive,
For now your response fully covers my question.
Thank you!
1) You could use a Review Escalation Workflow (Reviews > Workflows) to change the state of the review.
You can then set an escalation against the Review to trigger this workflow after x number of days
I would recommend having this scheduled to run a number of days after the Due Date as this provides the Reviewer with a grace period and hopefully removes the need for item 3.
2) When a review is Active, you can edit the definition and update the Due Date.
Reviews > Results > Select Result > Edit Definition and then set the Due By
3) Once a review is marked as Completed, it is not possible to revert to a previous state.