I have a SID Access Dell A130 Appliance with 20 users licenses for use with the SecureID software tokens.
The A130 is a Authentication Manager Base edition.
I am interested to procure more user licenses.
At the RSA store two options are provided.
Can I confirm that option b) right one. That all I need to pay for is for the software tokens.
Thanks.
Tokens are independent of the user license. You can buy as many tokens as you want, keeping in mind that a single userid can only have three. The user license (server license) determines how many userids can have tokens assigned to them. As long as the server license allows more userids than you need to assign tokens to, all you need to do is buy tokens.
Thanks for the clarification.
This comment link
https://community.rsa.com/message/942391?commentID=942391#comment-942391
includes a discussion about licenses and tokens: "RSA sells two things; Active User Licenses (which is a count) and Authenticators (which are software or hardware tokens, Fixed passcodes, or ODA/RBA enabled users)."
It includes a now dead link to a KB 30005 that used to explain how to see if user was counted against the license in SQL. Somebody archived the KB.
Thanks for the clarification.
For my specific case.
The A130 came with 3 years warranty. The physical box.
The RSA Authenticator Manager on this box was the base edition (one master one replica).
So eventually to purchase 10 additional users and 10 additional RSA software tokens, the following was required.
1) the SID access base (RSA authenticator manager or server) users x 10 qty
2) the enhanced maintenance (24x7x4 RSA) support for this additional 10 users based on the remaining months on the original 3 years warranty on the A130 ( for my case, I am required to pay 17 months of support remaining on the box)
3) lastly, the 10 qty of RSA software tokens based on 24 months ( to match the 17 months left on my original box warranty).
If you have any questions specific to sales or maintenance contracts, I'd recommend contacting your RSA sales rep or reseller to assist you. If you do not have their contact information, let me know and I can track it down for you.
Regards,
Erica
Thanks Erica. I have already done that and the matter is settled.
This comment link
https://community.rsa.com/message/942391?commentID=942391#comment-942391
includes a discussion about licenses and tokens: "RSA sells two things; Active User Licenses (which is a count) and Authenticators (which are software or hardware tokens, Fixed passcodes, or ODA/RBA enabled users)."
It includes a now dead link to a KB 30005 that used to explain how to see if user was counted against the license in SQL. Somebody archived the KB.