We are running Authentication Manager 8.4 and we are interested in setting up the Web Tier.
I was wondering if RED Hat Enterprise Linux 7.7 is compatible. The documentation lists 7.6 as the latest version.
Thanks
We are running Authentication Manager 8.4 and we are interested in setting up the Web Tier.
I was wondering if RED Hat Enterprise Linux 7.7 is compatible. The documentation lists 7.6 as the latest version.
Thanks
We will support it (and should work fine). RHEL 8.0 would be something to wait for official RSA Webtier support, but RHEL 7 is in maintenance and there are no roadblocks/significant RHEL changes I can find for the Webtier between 7.6 and 7.7.
NOTE: by support it I mean we will not turn away a support case if you do find it works on 7.6 but not on 7.7, as these minor changes between OS versions sometimes are not caught in our official documentation, but when the Major version is the same, we will do our best to fix any problems. Set one up as a test first to be sure, if it doesn't work, open a support case and we'll dig into it.
I just wanted to add to this - we tried installing the Web Tier on a RHEL 7.7 host and couldn't get past the setup screen because we didn't have a "supported operating system". So I'm not sure how to go about setting up a "test" if I can't get past the installation/set up screens with RHEL 7.7.
Hi there,
Wondering about the same question for RSA Web Tier, but now for RHEL 7.8 and 7.9 please. We have been running 7.8 for a while with no issues, though not 'officially certified'. Looking at patching to 7.9 now. Any issues receiving support from RSA in this case?
Thank you!
We will support it (and should work fine). RHEL 8.0 would be something to wait for official RSA Webtier support, but RHEL 7 is in maintenance and there are no roadblocks/significant RHEL changes I can find for the Webtier between 7.6 and 7.7.
NOTE: by support it I mean we will not turn away a support case if you do find it works on 7.6 but not on 7.7, as these minor changes between OS versions sometimes are not caught in our official documentation, but when the Major version is the same, we will do our best to fix any problems. Set one up as a test first to be sure, if it doesn't work, open a support case and we'll dig into it.