AnsweredAssumed Answered

How to change the email address on the RSA profile while leaving all other parameters

Question asked by Jacek Szymiczek on Feb 20, 2020
Latest reply on Feb 20, 2020 by Erica Chalfin

Due to migration to the global ING domain, our email addresses have now changed.

Previous email address was:

Name.surname@ingbank.pl

Currently, the email address is:

Name.surname @ing.pl

 Both aliases are currently in use.

The existing alias will soon cease to function.

 Question:

 How to change the email address on the RSA profile while leaving all other parameters, i.e. contract number, product list, profile history and more.

 The question concerns two users:

 

Jacek.szymiczek@ingbank.pl  - migrates to  Jacek.szymiczek@ing.pl

 

krzysztof.dreinert@ingbank.pl  - migrates to   krzysztof.dreinert @ing.pl

Outcomes