AnsweredAssumed Answered

RSA SecurID Error loading the application

Question asked by Simon Harding on Mar 2, 2020
Latest reply on Mar 3, 2020 by Piers Bowness

Hi,

We're using RSA Authentication Agent v8.0.0.399 for to authenticate users against a web server (IIS 8.5). Intermittently, users are getting message "RSA SecurID Error loading the application. Contact your administrator", and are unable to log in. I'm not seeing any error messages in web server logs, or server event logs.

The web server has been running ok with RSA authentication enabled for more than a year

Can anybody advise on how to resolve this?   

 

Thanks

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