Is it possible to fulfill only a part of CR items for an operator? I can't see the option in workflow which is available in approval workflows though it would be quite useful in some cases.
Is it possible to fulfill only a part of CR items for an operator? I can't see the option in workflow which is available in approval workflows though it would be quite useful in some cases.
Hi Zoltan,
By 'Operator', do you mean the person/s completing the fulfillment?
I'd question that if a request has already been approved by the relevant parties, why would the the team fulfilling the request have a reason to not complete the changes?
I think it is usual that a CR is not possible to fulfill from technical perspective though business managers approved it. That's why operators (the persons who can fulfill a CRI in an application) also have the choice to complete or cancel a CRI which is an OOTB functionality.
Sounds like you are looking for a Technical Approval node that is only available in fulfillment workflow. This allows your technical owners to reject individual items.
I see but still I don't like it. This way operators have two steps (approve and fulfill) to do instead of one. Probably we will decide if there is enough business value to make them work a bit more.
Sounds like you are looking for a Technical Approval node that is only available in fulfillment workflow. This allows your technical owners to reject individual items.