AnsweredAssumed Answered

Description data in the fulfillment process

Question asked by Marcel van Kekeren on Mar 6, 2020
Latest reply on Mar 17, 2020 by Mostafa Helmy

To make life of our user easier for our users we use the ability to add descriptions to AD groups and show them a readable name.



The request form shows the user a understandable name without bothering them with the complex naming convention of our Active directory.

 For role management we sometimes what role owners to see the actual name of the group but that can be easily done by adding the Group Raw Name in the list view.  



So far so good.

But when request generate manual provisioning tasks the tool also shows the display name and the only way to find the raw name is for every group clicking on the ! after the display name.  




For the team performing those manual tasks this is time consuming and impractical. 

Is there a way to show the group raw name in the manual activity task form instead of the display name.