AnsweredAssumed Answered

Decryption file failed to download

Question asked by Joshua Dawson on Mar 11, 2020
Latest reply on Mar 11, 2020 by Joshua Dawson

Hello 

Just had 50 RSA tokens delivered and started the import process. Went to Https://dlc.rsasecurity.com input both token and confirmation number without issue 

 

Got through set password and when it tried to download loaded page and took me back to the beginning. No files were downloaded. When I try to process this again it fails on the first page. 

 

Spent alot of money of these tokens and I can't even import them! 

 

Any help would be great! 

 

Thanks 

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