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RSA AxM gui console SP4 upgrade failure

Question asked by Randy Galbraith on Mar 16, 2020
Latest reply on Mar 16, 2020 by Randy Galbraith

Hi Everyone,


I am attempting to upgrade RSA AxM 6.2 to 6.2.4 (i.e. SP4). The upgrade went fairly well[1] however I've run into an issue while attempting to deploy the new axm-admin-gui-6.2.4 console to Tomcat. The issue is a class not found. Here are the details from the Tomcat localhost log. I've inserted line-breaks for ease of reading.


16-Mar-2020 13:25:51.485 SEVERE [http-nio-8080-exec-44]


Servlet.service() for servlet [default] in context with path [/axm-admin-gui-6.2.4]

threw exception [Filter execution threw an exception] with root cause

 java.lang.NoClassDefFoundError: com/rsa/cryptoj/o/nt$e


Missing classes is a fairly common error of course, so I've created a "findjar" script that scans through jar files on the system looking for each one that holds a missing class. Alas, a system-wide search on two of our GNU/Linux hosts turned up nothing. Does RSA have a specific jar that holds the com.rsa.cryptoj class files?


Kind regards,

-Randy Galbraith

[1] I had to update and other scripts to read JVM_64=1. Not sure why the default was set to 0.