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Need informations about RSA SID Access tokens

Question asked by Florian SCHAAL on Mar 18, 2020
Latest reply on Mar 18, 2020 by Florian SCHAAL



My customer bought a new license to extend his number of users.

Three questions : 

- To download the license, they have to choose a version between 8.0 or 8.1, but their appliance is in 8.4. Will it work ?

- Le license type is "RSA Authentication Manager Virtual Appliance" but they have physicals appliances. Will it work ?

- See attached 2 pictures. In march 2019, they added 250 licenses. and on the screen it was written that they will add 250 users and they will finaly have 650 users. But now, on the second pic, you can see that this is not the same. Will it work ?


Thank you in advance,