AnsweredAssumed Answered

Manual fulfillment - request can't be handled

Question asked by Bas Rozemond on Mar 19, 2020
Latest reply on Mar 19, 2020 by Mostafa Helmy

A request goes to manual fulfillment and the assigned user clicks on the Perform button. Then the screen displays 'Request can not be handled' and there is nothing in the logs.

This seems similar to a problem with web services but this is not. 

Any suggestions where to look?