AnsweredAssumed Answered

Soft Token detected as a virus after an Mac OS update.

Question asked by Joseph Mayfield on Mar 23, 2020
Latest reply on Mar 25, 2020 by Salah Machani

I work for a Health Care organization and over this past weekend my Help Desk received at least 2 calls from Doctors (who use Mac Computers) stating that after a Mac OS update, their Soft Token was detected as a virus and was deleted from their system. I’m not sure how many Mac computers we have in the field but so far we only had those 2 users with that issue. Our work around was to have the Doctors put the Soft Tokens on there phones. My question, is any else having this Mac OS related issue?

Outcomes