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Reset Password URL

Question asked by Marta Benedetti on Mar 27, 2020
Latest reply on Mar 27, 2020 by Marta Benedetti

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Hi everyone,

I have this situation: I create Accounts through a custom task and provision them to LDAP (Red Hat Directory).

The Password is sent via email to the Account in order to change it at the first login in IGL.

I'd like to insert in the email sent the URL to the Self Reset Password Page:

Or better this one:

I've tried with the URL of the Manage Access page (https://<hostname>/aveksa/main?ReqType=GetPage&PageID=UserPasswordRetrievalPageData) but after login I get this message

Do you know if is it possible doing this?

I'm using RSA IGL 7.1.1

Thank you,

Marta

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Pradeep Kadambar Mar 27, 2020 9:33 AM
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For a valid password retrieval URL, a one time token is required. You are seeing the error message since your URL does not have it.

IGL today does not have the feature to generate an adhoc password retrieval URL like you would get will standard password reset or create account with account template.

Please submit an idea at RSA Ideas for RSA Identity Governance & Lifecycle
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- Marta Benedetti @ Pradeep Kadambar on Mar 27, 2020 10:12 AM
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  Thank you for your answer but maybe I haven't explained myself well enough.
  My need is to send an email to the user with these information: user, password a link.
  The link will open the login page of RSA IGL and the user will log-in because he knows username and password.
  After the login it would be nice if the the browser redirect the user to the page where he can perform a reset password.
  This page has this url: https://<hostname>/aveksa/main?ReqType=GetPage&PageID=JSP&page=access.jsp&titleKey=MANAGE_ACCESS and there is no token here.
  
  I hope I've made myself more clear now.
  Do you think is it possible to get the redirect to this page after login in RSA IGL?
  
  Thank you,
  Marta
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  - Pradeep Kadambar @ Marta Benedetti on Mar 27, 2020 10:42 AM
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    Understood, you have a generated password which the user can login and retrieve.You are just looking for a deep link to this page
    Unfortunately the login page does not retain the query parameters to take you to this deep link and hence the error. You can educate the user in the email part how to navigate from the Home page to get the password.
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    - Marta Benedetti @ Pradeep Kadambar on Mar 27, 2020 10:49 AM
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      Thank you Pradeep!
      I will submit an idea at RSA Ideas for RSA Identity Governance & Lifecycle
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Reset Password URL

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