I have a Customer Account Manager who has a Customer that, in RSA Link their (customer's) name needs to be updated. (Old name like "bob" and new name like "sue" - for example.
RSA Account manager for Archer reached out to email@example.com and received NO response whatsoever.
Is there a better email address or team to handle these type of situations?
It is only on / within RSA Link that the Archer Customer (company name) needs to be updated.
Please reach out to me at Graham.Longenecker@rsa.com for any further details.