If I look at my tests 19 is the max. Is there a way to have longer names?
Even that shouldn't happen. There should be no such limit on account / account-mapping attribute length.
If you experience any such limitation, then please log a case with RSA Support to help troubleshooting this.
What do you mean by offline apps?
The account name column seems to support up to 256 characters.
I mean applications with no direct connection to RSA. We read in csv files with accounts and entitlements in the account collection.
I'm pretty sure 19 isn't the limit. Which version/patch are you on? Here is an example from my lab:
yes, you are correct. I can do the same. I wasn't completely clear. The point is those accounts which are too long remain orphaned they can't be matched to an existing entity.
Can I send you some examples directly? This makes it easier to send screen shots.
I recommend you open an RSA Customer Support case so that we can gather the required artifacts and provide you with a solution.
This does not seem to be an issue with a single simple answer.
Retrieving data ...