on Apr 21, 2020Hi All,
I have question regarding workflows and here is my requirement
- Local application having local entitlements have a role associated to it for manual fulfillment
- Whenever any access request is raised , a manual activity must be created and assigned to the members of the role assigned to it
Approach Used:
I have been able to retrieve the role members , roleset and role details within the workflow and tried a lot of options but it does not work as expected for some reason
a) Option 1: Store role member details in workflow variable and in manual activity use the option "Workflow variable with value as user_id of the user"
This works fine, if there is only one member and fails if more than one
b)Option 2: Use workflow variable option by passing role id and resolving it to the id of the role. I do see the below error in logs and even it cast it to integer the issue still persists
ERROR (Worker_jobq#Role#jdbc/avdb_32) [com.aveksa.server.workflow.scripts.resource.ResourceManager] Error evaluating a workflow variable resource
java.lang.ClassCastException
c)Option 3 : Use workflow variable option by passing role name and resolving it to the name of the role. I have also provided the role set name to it for resolution. I do see the below error in logs and even it cast it to integer the issue still persists
ERROR (Worker_actionq#Role#jdbc/avdb_74) [com.aveksa.server.workflow.scripts.resource.ResourceManager] Error evaluating a workflow variable resource
java.lang.NullPointerException
Could anyone help in this regard and point out what could be possibly done to resolve this issue ?
Previously the only way to assign to a Role/Group was to fetch the Role/Group members using a SQL select node and assign to them (as Clive shared above). The downside of that is the task assignment does not change with any changes to the Role/Group members. The ability to assign a task directly to a Role/Group from a workflow variable is new in 7.2.0.
Having said that, there are two introduced ways to find a role form a workflow variable:
Ideally you would use some sort of SQL Select to fetch the Role ID itself into a workflow variable, then reference it in the workflow node configuration.
However this scenario seems to have a defect. No matter what ID I provide, I always get the same ClassCastException error then the node is auto-completed.
Please log a case with RSA Support on this.
In this case you need to create two different workflow variables. One containing the Role Name and another contaning the RoleSet Name. The node configuration looks like:
This one works for me though: