AnsweredAssumed Answered

Unable to download RSA Access Manager Agent

Question asked by Leo Hui on Apr 22, 2020
Latest reply on Apr 22, 2020 by Erica Chalfin

All your threads for asking for RSA Access Manager Agents have the following same response:

 

RSA Access Manager Agents are downloadable for anyone who has an RSA Link Account.

 

RSA Access Manager Agent 5.0 Downloads 

 

RSA Access Manager Server instances are not available for download unless attached to a licence.   You should open a Support case and someone will assist you immediately. 

 

Then I registered RSA Link account and logged into the account, I tried to download the RSA Access Manager Agent and click the download all I can see is "Unauthorized". 

 

I have emailed support and they opened a support case 01594322 and replied: 

You cannot register for RSA Link at https://community.rsa.com if you do not have a valid support contract.

 

So my question is:

I can see my my product RSA Access Manager, which is out of support, but our license is showing expiration date of 2036-01-01 is not eligible to have a RSA Link account?

Am I eligible to download RSA Access Manager?

 

Thanks. 

 

Outcomes