AnsweredAssumed Answered

Configure agent for automatic fail over

Question asked by Harry Van Heydoorn on Apr 22, 2020
Latest reply on Apr 24, 2020 by Piers Bowness

Hello all,

Hope everyone is fine and safe during these tough times.
I would like to point out that i"m not a SME but have received the responsibilities of RSA and am learning as I go.
We have an Instance of Authentication Manager and one replica.
We have a few agents installed.
How do I either configure a new agent or reconfigure a pre-existing agent to automatically do the load balancing between available servers (primary and replica) and automatically fail over to the replica if primary instance becomes unreachable?

Reason I'm asking is that last week we have an issue on the site where the primary instance was located. But it did not switch over automatically to the replica.

Thank you in advance