Dashboards are a superb way to start interacting with users. The functionalities provided can go beyond what are considered the classic use-cases of IAM/IAG. This is one of them.
People have shown the tendency to offer help where possible. Although those offers usually get passed within a family or circle of friends and with larger audiences via e.g. social media some employees might not be able to participate.
Employers might want to increase team spirit by e.g. have management lead by example and offer help. Gamification can also help nudge people into participating.
- Ability for each user to publish the help they can offer and a ZIP code they are located near by
- Tabular report to show all the help offered along with the ability to download the full list
- Insight how much and what kind of help gets offered throughout the company, broken down by department and help category
How to obtain:
We are providing the needed components and definitions free of charge to everyone that requests them via firstname.lastname@example.org or by replying to me via RSA Link.
Please note: We do not implement those components in your environment. This will be your responsibility. We also don't guarentee their functionality and take no responsibility regarding their performance. We strongly advice to first implement in your development environment and then follow your standard go-live procedure.
If you need help implementing, we can offer additional services.
This is not an official RSA product or service and is not supported by RSA.
We would love to see how you have implemented this dashboard, please comment below.
For suggestions please also let us know your ideas below.