Dear Community, through our Android app we are performing the disaffiliation and affiliation of massive softoken of our clients, this was done to embed the TOKEN OTP in our application, when a client initiates session in the APP and makes a query and this returns that the client uses a softoken with the RSA application so our service deactivates that token and affiliates a new softoken embedded in our Android APP.
* Affiliation / disaffiliation is done through URL (under the corresponding username and password) that is specified within the solution SDK
There are busy hours in which the RSA response has delays, generating contention in our components and queuing with other requests.
We were seeing some configuration to determine why the queues are queuing and because the service is slow, I ask for your help to determine the cause.
Product: RSA Authentication Manager
Version: 8.1 SP 1 P 11
Hi,
You will need to open a support case to resolve this, as we'd need some specific details and trying to do that on a public forum is problematic for various reasons. Discussing customer configuration and topology details should rarely, or never, be made public.