We activated our Business Continuity license so employees could work from home during the pandemic. We're just shy of the 60 day mark and I thought I'd activate it again as our office plans to stay closed until June 1. It says it's already active. Do I need to wait for the 60 days to expire before I activate it again? I have 5 activations left.
Thanks.
Hi Chris Peterson - per Activate a Business Continuity License "You must wait until the 60-day activation ends before activating the option again.
...
When the Business Continuity period ends, you will not be able to assign tokens to new or existing users as long as you are over the license limit."
Hope that helps,
Ted
So the next dumb question is, if it expires on the 19th, does it expire at midnight of the 19th?
Thanks.
I just want to be sure that existing user tokens deployed using Business Continuity will continue to work if it expires and I can't activate the license right away.
Authentication will continue to work. Just can't administratively add new tokens.
Thanks,
Ted
Great thank you.
The RSA Authentication Manager server bases everything on using GMT/UTC. BCO licenses expire at 0:00 UTC.
For example, if you activate your 60-day BCO at 9:00 PM GMT (5:00 PM ET) on 20 May, it would expire at midnight GMT on July 21.
Regards,
Erica
Thanks for the information. When I logged in this morning I did have a warning that we were over capacity, but no issues for any users. I activated the license again and we're good for 60 days.
Appreciate all the help.
I updated the Help topic Activate a Business Continuity License to include these statements (in Bold):
This increased capacity is available for up to 60 days, plus any additional hours until midnight on the expiration date (0:00:00 UTC). After the temporary expansion ends, you can do the following:
When the Business Continuity period ends, you will not be able to assign tokens to new or existing users as long as you are over the license limit. Users can continue to authenticate with existing tokens, for example, if the activation ends while your organization is closed for the weekend, you can wait until Monday to activate the business continuity option again.
Authentication will continue to work. Just can't administratively add new tokens.
Thanks,
Ted