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Non Editable Account Template in Manual Approval Workflow

Question asked by Rajkiran Paul on May 21, 2020
Latest reply on May 30, 2020 by Mostafa Helmy

Hi ,


We have manual Account Provision for some of our applications. For that we have dedicated custom forms. Custom form are calling manual fulfillment workflows whenever they are getting submitted.  At the time of performing the manual activity under Requests> Activities ,select  activity id and click on perform , below  "Details" form is showing "AccountTemplate.Name"  variable value as editable.


How can we make "AccountTemplate.Name" variable value as non editable? This will not allow approver  to edit the value before performing any action . Kindly suggest.