Collecting data using Identity Collector -> Database -> CSV -> jdbc:csv:///////home/oracle/CSVuploads?_CSV_Header=true;_CSV_Quoter=";_CSV_EOL=\n;
This format is not working in latest RSA IGL 7.2.0 P01. Has this format changed? Any one have issue with CSV uploads?
The format looks correct to me. What do you mean by not working? Can you share get any specific errors you are facing?
Getting time out error. Picking file from same server.
I've seen these timeouts sometimes happen due many issues to:
I would first try to restart the application to eliminate the 1st and 3rd options.
Try placing the CSV file(s) directly under /home/oracle to eliminate the 2nd option.
If it still doesn't work, then it is best to contact RSA Support to see what might be wrong.
After moving to the file to Oracle, check this… When I click Test Connection – no response, if I click again after a minute- Weird – Collector Name, Description that frame appears … If we click the ‘Test Connection’ on this frame – No response.
[cid:image004.png@01D635A7.6C214AA0]
Thanks & Stay Safe!
Mekala
There are no general issues with the CSV database collector in 7.2.0 It is known to work. There could be specific issues with certain data sets or queries.
Your screen captures did not appear to load correctly so I am not certain what they are demonstrating.
Ian, thanks for the reply. But I tried to box the portion of image4 that appeared later in the process. Basically, the top portion of image 3 appeared first and later portion with Collect Name appeared a minute after Test Connection was selected…
Thanks & Stay Safe!
Mekala
Perhaps try to restate your problem in words then. What is the current failrue?
Thanks Mostafa… Rebooting the server fixed the issue… Connection time out issue fixed.
Thanks & Stay Safe!
Mekala
Every time you click the "Test" collector button it starts a new Test collection.
If you continually press the Test collection button while the collector is in this state you will queue more and more collection tests and eventually the system may slow or even become unresponsive.
I suspect that at some point in your testing the collector was in this latter state.
True Ian. Thanks for the clarification.
Thanks Mostafa… Rebooting the server fixed the issue… Connection time out issue fixed.
Thanks & Stay Safe!
Mekala