AnsweredAssumed Answered

User authentication during identity router update

Question asked by John McKellep on May 28, 2020
Latest reply on May 28, 2020 by Ted Barbour

If i have only 1 identity router in my cluster, when i do an update on it, will users still be able to authenticate using the app or will that function cease until the update is complete? We originally starting using the app to protect access to Office365 for users when they were off our corporate network. Now we use it more for 2 factor into our VPN which is protected by RSA Authentication Managers that now can use the RSA Authenticate App as a token. So does the authentication manager speak directly to the cloud for authentication or would it still go through the identity router?