I'm unable to go to My Cases or navigate to page by clicking "Create a Support Case". When I click on these links, I get the following Salesforce message:
"We can't log you in. Check for an invalid assertion in the SAML Assertion Validator (available in Single Sign-On Settings) or check the login history for failed logins."
I have tried finding the stated settings and login history but have not been able to find these, so have no idea why this SSO issue occurs as I see SSO working when I log in or navigate to other pages.
Can someone tell me why this SSO issue occurs and how I can resolve this?