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Salesforce error opening support case

Question asked by Niels Klein on Jun 15, 2020
Latest reply on Jul 2, 2020 by Sebastian Mondaca
Branched to a new discussion

Hello,

 

when browsing to "my Cases" (https://community.rsa.com/cases) I receive the following error: 

We can't log you in. Check for an invalid assertion in the SAML Assertion Validator (available in Single Sign-On Settings) or check the login history for failed logins.

 

This was working previously, and when checking the RSA Link (RSA Security Inc. Registration Portal ) it shows that my email already was registered (Our records show that this email is already registered for RSA Link)


Can you advice what to do?

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