Hi,
Is there a way to determine access granted to user via a condition/validation through a request form? For example, users are allowed to select any entitlements grouped under 'Basic Access' or 'Elevated Privilege' through a request form. The “Basic access” allows users to log in and access the application. Any “Elevated Privilege” requires the user to first have the “Basic access”. If the user does not have the 'Basic access', any entitlements grouped under the "Elevated Privilege" should not be available for selection.
We want to make sure that people don’t request elevated privileges to the application until after they have already requested and received the basic access level.
Thanks.
When creating a form, you should see :
Availability: The following users can use this form to create requests: All.
Rather than all, you can change the filter to match your filter: Basically, only user with XYZ access.
This will work for self request.
If it's not self request, you will have to do the same thing with : Changes apply to
Once this is done, users that don't match the filter will not even see the request form.