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Change Request Reverts the review

Question asked by Joanna Yang on Jun 25, 2020
Latest reply on Jul 22, 2020 by Mostafa Helmy

We have an account access and ownership review. Reviewer revoked one of the item and generated a cr with manual account activity workflow, which returns an error and cancelled the cr. Cancelling the CR results reverted review item back to original state. 

 

Due to manual account activity workflow issue, we cannot have the reviewer to set this item to revoke again. And refreshing the review, I believe it will remove this review item from review (we already manually removed the account from app role based on revoke set by reviewer), which we cannot.

 

Does anyone know if I can set this review item to revoke directly in DB?

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