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Failed to Install Service Log Collector

Question asked by Emmanuel Bryan Villajuan on Jul 2, 2020

I'm installing a new Log Collector Service.


I followed the Virtual Host Setup: Install NetWitness Platform Virtual Host in Virtual Environment , already run the NWSETUP-TUI (successful), enable it thru Admin>host, Install it as Log Collector.


But after installing it, I cannot install the log collector, the service is color red. 


I already did,  netstat -an | grep LISTEN command and the port same LISTEN ports with the working Log Collectors. What else did I missed? 


Appreciate your help, thanks!