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Salesforce error opening support Case

Question asked by Marie-Josee Ben Naceur on Jul 13, 2020
Latest reply on Jul 13, 2020 by Georgina Riso



when i try to browse "My cases", I have a Salesforce SSO error with the following message :


We can't log you in. Check for an invalid assertion in the SAML Assertion Validator (available in Single Sign-On Settings) or check the login history for failed logins.


What cans I do to resolve this issue ?