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How can I extend a RSA soft token and not disturb the user

Question asked by Larry Clark on Jul 23, 2020
Latest reply on Jul 23, 2020 by Edward Davis

We are having to interact with the RSA users when extending their RSA soft tokens. Due to the Covid virus issue the entire company (500+) users are working from home. We would like to be able to extend all of the expiring RSA soft tokens and have it sync and refresh the users offline days without disturbing the user. Can this be done?