AnsweredAssumed Answered

"Generation of user data file failed" in CSV Collector

Question asked by Christopher Smith on Aug 4, 2020
Latest reply on Nov 19, 2020 by Ian Staines



Issue with CSV IDC collector where the collection fails seemingly randomly.


The admin error in the UI is: 

EC[81006] Context[RunID=1539425, IDC(Name=Workday CSV, ID=1568)] Message[Generation of user data file failed]


The admin error for the Aborted parts of the screenshot are as follows:

[Identity data processing task aborted due to previous error in data collection]


Error in the aveksaServer.log states:

Failed method=Execute ExecutionTask[TaskID=2761902 RunID=1539425 Source=1568 Type=DataPreProcessing Status=InProgress]
com.aveksa.server.xfw.ExecutionException: com.aveksa.server.collector.DataProcessorException: org.xml.sax.SAXParseException; lineNumber: 4; columnNumber: 13; An invalid XML character (Unicode: 0x0) was found in the value of attribute "name" and element is "User".


If we do not modify the CSV file, and manually run the collector again, the collection ends successfully.


Has anyone seen this issue before?


Thank you,