Version 7.2.0.176311
I am using the "go to form" option for a button..
Users are able to click the URL as a "short link".
The issue occurs after they fill out the form.
Example:
click on link
Click on form name
In this case: Select the user > select the entitlement > add notes and click finish.
Even though the request is submitted, the requester receives an error: Unable to handle request [home] [back].
Any ideas how to resolve this?
I will check the next time it happens.
Thank you
There are no access issues.
However, the error is when they click Finish, maybe something when it tries to go back to home.
08/12/2020 15:28:00.400 ERROR (pool-71354-thread-1) [com.aveksa.server.core.oauth2.OAuth2Handler] Error occured while generating access token from refresh token
com.aveksa.server.core.oauth2.OAuth2Exception: Error occured while generating access token from refresh token : Bad Request
That log message is usually associated with a connector or collector and not with a form. I don't think we user Oauth in a form unless you have custom JSP that is reaching out to an external web service to populate data.
Did you confirm that this error message was associated with the form issue?
Are you still having problems with this form?
This thread has gone silent. I am going to mark it assumed answered.
Not answered - still having issues, have not had time to investigate.
I would expect that there should be a more verbose error message in the aveksaserver.log file corresponding to this failure in the console.