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Multiple accounts

Question asked by Bas Rozemond on Sep 8, 2020
Latest reply on Sep 17, 2020 by Bas Rozemond

We need to onboard an application in which a user may have more than one account. 

 

First problem is the user can not select an entitlement for a new account if he already has this entitlement on his first account.

 

Second is there is no option to create a new account when adding entitlements. 

 

We have quite a few legacy applications like this so it's really an issue.

 

Does anybody have any suggestions? Out of the box or maybe some custom development.

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