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RSA Security Console - remove 'domain name' input needed while authentication

Question asked by Sabi Swaminathan on Sep 11, 2020
Latest reply on Sep 14, 2020 by Edward Davis

Hi,

 

Can someone please help me with below situation,

 

We have a Citrix external gateway with RSA Secure ID as 2FA for user authentication and in our current Citrix external logon page users need to input Domain name + User name in user name field. i.e 'Domain\UserName' 

We have configured and removed Domain name input from Citrix Netscaler level but RSA looks to be needing Domain name in username filed.

 

can someone please point out the steps to remove 'domain name' input needed while authentication - RSA Security Console.

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