AnsweredAssumed Answered

Security Analytics Web UI becomes unavailable

Question asked by Adolfo Sotelo on Sep 28, 2020

Hello,

 

We have a RSA security analytics server and the GUI interface is not working.

 

 

We found this KB 000031622 - Security Analytics Web UI becomes unavailable after 10.5.x upgrade  that seems to be the same issue but when we tried to solve the issue restarting the rsa-sms service, it running for a few seconds and then it stops.

 

 

We checked other services and all seems to be ok except for puppet:

 

 

I don't know what means that message error and how to solve it, hope you can help. Kind regards.

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