If so, was it successful and how was it done? In our situation, it seems the owner of the application in the target environment is not aware of any user table and or port used to connect to the user information contained in the application.
Many Cloud based applications support WebService or REST based clients. We do support REST collectors in 7.2.0 and later versions.
If the data can be exported in CSV format you can always use a text based collector.
Did you find anything more from your vendor?
It does not appear that anyone else has any specific guidance.
Thank you, Ian. We haven't had any interaction with the vendor. The LastPass application is owned by another segment of the company and they have looked through the app and not found another way in which to collect from it. So, it appears we'll have to upgrade (which we were going to to do anyway very soon) to Ver 7.2.1.
The CSV solution is even a bit questionable at the moment, because the owners/admins would have a difficult time ensuring that all the roles are included with the accounts in the report. Dumping the accounts into the CSV is not an issue, but getting all the items "shared" with the accounts appears to be a very manual process at first glance for them...but they're looking into it
Sorry I really cannot provide any guidance as we have no experience with this vendor. That is what the main takeaway should be.
(7.2.1 will not help you if the vendor does not support REST and that was not established.)
Retrieving data ...