AnsweredAssumed Answered

Approvals via Email

Question asked by Aastha Malhotra on Oct 15, 2020
Latest reply on Oct 22, 2020 by Aastha Malhotra



We are trying to get the approvals done via Email directly by clicking on the Accept or Reject link i.e using the OOTB Variables ${ValidReplyAnswers} but once we click on Accept or Reject it is re-directed to Mail window where it is asking to create an account. Can someone please guide here which account needs to be added and why because ideally it should work normally as it is working on UI. Please suggest and let us know if we are missing something. For reference I am attaching the screenshots.

Thanks in Advance.