AnsweredAssumed Answered

failure to authenticate with rsa secureid

Question asked by LUIS MOYA on Oct 22, 2020
Latest reply on Oct 22, 2020 by Steven Spicer

Hi,

 

The system has been working properly, but since yesterday morning it is failing. No one can authenticate with RSA. If I reboot the server, it lets me authenticate with RSA once, but then it fails again.

 

What I can see on the console is:

* RSA SecurID user authentication failed - Request timed out.
* SECURID
* AMPrincipalName:xxx.xxx; Cause:SecurID authentication timed out; Mode:null

 

What could be happening?

We use the system with Fortinet and LDAP AD-

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