Hi,
I am trying to run Multi-App Entitlement Collector and when its executing the 'Entitlement Data Collection' task it tends to fail with the below error message. What causes the below error message?
| EC[31002] Context[Collector Name=Multi-Application Entitlement Collector, Agent Name=AveksaAgent, Data Run ID=1894845Reason=java.lang.IllegalArgumentException: bound must be positive] Message[Data collection failed on the agent] |
Stack details:
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Can you provide the version number and patch?
I have no specific guidance for this error message. The nature of the error suggests to me that we are not handling a use case correctly when some value is empty. I cannot tell from the context what is missing. Is it possible no data is collected on that run?
I would want to see the full error message in context in the log file in order to understand what the product is doing at this step. Also collect the Database Logs for Run for this collection attempt.
I would open a support case for this as it will require more in depth analysis than what can be done here.
Here is an example of a similar (but not identical) type of failure that results in a EC[31002] error.
000036827 - RSA Identity Governance & Lifecycle Entitlements Data Collector (EDC) failure EC[31002]
The version is 7.0.2 patch 5. Yes that's what it seemed like to me as well that during collection process its looking for a specific value and maybe it is empty/missing which is triggering the java.lang.IllegalArgumentException: bound must be positive error. The below is what we see within the aveksaserver.log when the collector runs. I will open a support case in that case. Thank you for your help.
10/20/2020 15:31:28.984 INFO (Thread-19906) [com.aveksa.server.xfw.ExecutionContext] Successful method=Execute 1894811, EntitlementExplosion
10/20/2020 15:31:29.001 INFO (Thread-19907) [com.aveksa.server.xfw.EntitlementDataTaskSequencer] sorting the Entitlement Data Collection and Processing tasks based on Collection Name.
10/20/2020 15:31:29.001 INFO (Thread-19907) [com.aveksa.server.xfw.EntitlementDataTaskSequencer] Adding Collection Task For source [Multi-Application Entitlement Collector]
10/20/2020 15:31:29.003 INFO (Exec Task Consumer#5) [com.aveksa.server.xfw.TaskExecutor] Setting thread Thread[Exec Task Consumer#5,5,Execution Queue] on -34168929 method=Execute
10/20/2020 15:31:30.094 INFO (Thread-99) [com.aveksa.client.component.communication.ChangeListHandler] Got new change item method=Run ChangeItem[ID=24410, type=CollectionRequest, source=6, source-name=Multi-Application Entitlement Collector]
10/20/2020 15:31:30.095 INFO (ApplyChangesRegularThread-19908) [com.aveksa.client.component.communication.ChangeListHandler] STARTING method=ApplyChanges subTask=Acting on a changeItem ChangeItem[ID=24410, type=CollectionRequest, source=6, source-name=Multi-Application Entitlement Collector]
10/20/2020 15:31:30.095 INFO (ApplyChangesRegularThread-19908) [com.aveksa.client.component.DefaultComponentManager] DCM132: Ignoring Event: com.aveksa.client.component.event.CollectionRequestEvent[source=com.aveksa.client.component.communication.DefaultCommunicationManager@b857a170]
10/20/2020 15:31:31.152 ERROR (ApplyChangesRegularThread-19908) [com.aveksa.client.datacollector.framework.DataCollectorManager] DCM130: State of collector is: com.aveksa.client.datacollector.framework.DataCollectorManager$CollectorState@9f5fbc8c
So, it cannot be shut down.
10/20/2020 15:31:31.153 INFO (ApplyChangesRegularThread-19908) [com.aveksa.client.datacollector.framework.DataCollectorManager] DCM111: collector is com.aveksa.client.datacollector.collectors.entitlementdatacollectors.EntitlementDataCollector@4c112988
10/20/2020 15:31:31.153 INFO (ApplyChangesRegularThread-19908) [com.aveksa.client.datacollector.framework.DataCollectorManager] DCM147: Booted Data Collector 6
10/20/2020 15:31:31.173 INFO (ApplyChangesRegularThread-19908) [com.aveksa.client.datacollector.framework.DataCollectorManagerFactory] DCMF64: Created DataCollectorManager for collector: 6
10/20/2020 15:31:31.174 INFO (ApplyChangesRegularThread-19908) [com.aveksa.client.component.collector.DefaultCollectorManager] Created new data collector manager 6
10/20/2020 15:36:38.385 ERROR (ApplyChangesRegularThread-19908) [com.aveksa.client.datacollector.framework.DataCollectorManager] FAILED method=Collect CollectionMetaInfo[{ID=15, run_id=1894812, collector_id=6, test-run=false, collector_name=Multi-Application Entitlement Collector, data_size=2225745395, data_file=/webAS/installedApps/aveksa.ear/aveksa.war/WEB-INF/LocalAgent/collected_data/15.data}]
java.lang.IllegalArgumentException: bound must be positive
at java.util.Random.nextInt(Random.java:399)
at com.aveksa.client.component.cache.FileHasher.getHashInfo(FileHasher.java:89)
at com.aveksa.client.component.cache.FileSystemCache.generateHash(FileSystemCache.java:220)
at com.aveksa.client.component.cache.FileSystemCache.closeDataWriter(FileSystemCache.java:215)
at com.aveksa.client.component.cache.FileSystemCache.access$100(FileSystemCache.java:25)
at com.aveksa.client.component.cache.FileSystemCache$DataWriter.close(FileSystemCache.java:389)
at javax.crypto.CipherOutputStream.close(Unknown Source)
at com.aveksa.common.utils.StreamUtils.close(StreamUtils.java:52)
at com.aveksa.client.datacollector.collectors.entitlementdatacollectors.EntitlementDataCollector.collect(EntitlementDataCollector.java:296)
at com.aveksa.client.datacollector.collectors.entitlementdatacollectors.EntitlementDataCollector.collect(EntitlementDataCollector.java:262)
at com.aveksa.client.datacollector.framework.DataCollectorManager.collect(DataCollectorManager.java:535)
at com.aveksa.client.component.collector.DefaultCollectorManager.actUpon(DefaultCollectorManager.java:203)
at com.aveksa.client.component.collector.DefaultCollectorManager.handle(DefaultCollectorManager.java:102)
at com.aveksa.client.component.event.DefaultEventManager.handle(DefaultEventManager.java:60)
at com.aveksa.client.datacollector.framework.SimpleEventSource.notifyListeners(SimpleEventSource.java:67)
at com.aveksa.client.component.communication.DefaultCommunicationManager.notifyEvent(DefaultCommunicationManager.java:377)
at com.aveksa.client.component.communication.ChangeListHandler.applyChanges(ChangeListHandler.java:364)
at com.aveksa.client.component.communication.ChangeListHandler.access$300(ChangeListHandler.java:58)
at com.aveksa.client.component.communication.ChangeListHandler$ChangeApplyingRunnable.run(ChangeListHandler.java:275)
at java.lang.Thread.run(Thread.java:811)
10/20/2020 15:36:38.386 ERROR (ApplyChangesRegularThread-19908) [com.aveksa.client.datacollector.framework.DataCollectorManager] DCM281: Collection Failed: CollectionFailedEvent[cmi = CollectionMetaInfo[{ID=15, run_id=1894812, collector_id=6, test-run=false, collector_name=Multi-Application Entitlement Collector, data_size=2225745395, data_file=/webAS/installedApps/aveksa.ear/aveksa.war/WEB-INF/LocalAgent/collected_data/15.data}] message = null cause = java.lang.IllegalArgumentException: bound must be positive]
java.lang.IllegalArgumentException: bound must be positive
at java.util.Random.nextInt(Random.java:399)
at com.aveksa.client.component.cache.FileHasher.getHashInfo(FileHasher.java:89)
at com.aveksa.client.component.cache.FileSystemCache.generateHash(FileSystemCache.java:220)
at com.aveksa.client.component.cache.FileSystemCache.closeDataWriter(FileSystemCache.java:215)
at com.aveksa.client.component.cache.FileSystemCache.access$100(FileSystemCache.java:25)
at com.aveksa.client.component.cache.FileSystemCache$DataWriter.close(FileSystemCache.java:389)
at javax.crypto.CipherOutputStream.close(Unknown Source)
at com.aveksa.common.utils.StreamUtils.close(StreamUtils.java:52)
at com.aveksa.client.datacollector.collectors.entitlementdatacollectors.EntitlementDataCollector.collect(EntitlementDataCollector.java:296)
at com.aveksa.client.datacollector.collectors.entitlementdatacollectors.EntitlementDataCollector.collect(EntitlementDataCollector.java:262)
at com.aveksa.client.datacollector.framework.DataCollectorManager.collect(DataCollectorManager.java:535)
at com.aveksa.client.component.collector.DefaultCollectorManager.actUpon(DefaultCollectorManager.java:203)
at com.aveksa.client.component.collector.DefaultCollectorManager.handle(DefaultCollectorManager.java:102)
at com.aveksa.client.component.event.DefaultEventManager.handle(DefaultEventManager.java:60)
at com.aveksa.client.datacollector.framework.SimpleEventSource.notifyListeners(SimpleEventSource.java:67)
at com.aveksa.client.component.communication.DefaultCommunicationManager.notifyEvent(DefaultCommunicationManager.java:377)
at com.aveksa.client.component.communication.ChangeListHandler.applyChanges(ChangeListHandler.java:364)
at com.aveksa.client.component.communication.ChangeListHandler.access$300(ChangeListHandler.java:58)
at com.aveksa.client.component.communication.ChangeListHandler$ChangeApplyingRunnable.run(ChangeListHandler.java:275)
at java.lang.Thread.run(Thread.java:811)
10/20/2020 15:36:38.795 ERROR (ApplyChangesRegularThread-19908) [com.aveksa.server.agent.message.ExceptionMessage]
java.lang.IllegalArgumentException: bound must be positive
at java.util.Random.nextInt(Random.java:399)
at com.aveksa.client.component.cache.FileHasher.getHashInfo(FileHasher.java:89)
at com.aveksa.client.component.cache.FileSystemCache.generateHash(FileSystemCache.java:220)
at com.aveksa.client.component.cache.FileSystemCache.closeDataWriter(FileSystemCache.java:215)
at com.aveksa.client.component.cache.FileSystemCache.access$100(FileSystemCache.java:25)
at com.aveksa.client.component.cache.FileSystemCache$DataWriter.close(FileSystemCache.java:389)
at javax.crypto.CipherOutputStream.close(Unknown Source)
at com.aveksa.common.utils.StreamUtils.close(StreamUtils.java:52)
at com.aveksa.client.datacollector.collectors.entitlementdatacollectors.EntitlementDataCollector.collect(EntitlementDataCollector.java:296)
at com.aveksa.client.datacollector.collectors.entitlementdatacollectors.EntitlementDataCollector.collect(EntitlementDataCollector.java:262)
at com.aveksa.client.datacollector.framework.DataCollectorManager.collect(DataCollectorManager.java:535)
at com.aveksa.client.component.collector.DefaultCollectorManager.actUpon(DefaultCollectorManager.java:203)
at com.aveksa.client.component.collector.DefaultCollectorManager.handle(DefaultCollectorManager.java:102)
at com.aveksa.client.component.event.DefaultEventManager.handle(DefaultEventManager.java:60)
at com.aveksa.client.datacollector.framework.SimpleEventSource.notifyListeners(SimpleEventSource.java:67)
at com.aveksa.client.component.communication.DefaultCommunicationManager.notifyEvent(DefaultCommunicationManager.java:377)
at com.aveksa.client.component.communication.ChangeListHandler.applyChanges(ChangeListHandler.java:364)
at com.aveksa.client.component.communication.ChangeListHandler.access$300(ChangeListHandler.java:58)
at com.aveksa.client.component.communication.ChangeListHandler$ChangeApplyingRunnable.run(ChangeListHandler.java:275)
at java.lang.Thread.run(Thread.java:811)
10/20/2020 15:36:39.874 INFO (Exec Task Consumer#5) [com.aveksa.server.xfw.EntitlementDataTaskSequencer] Collection Task completed for Source Name [Multi-Application Entitlement Collector].
10/20/2020 15:36:39.881 INFO (ApplyChangesRegularThread-19908) [com.aveksa.client.component.fulfillment.AgentFulfillmentHandlerComponent] Handling event: com.aveksa.client.component.event.CollectionRequestEvent[source=com.aveksa.client.component.communication.DefaultCommunicationManager@b857a170]
10/20/2020 15:36:39.882 INFO (ApplyChangesRegularThread-19908) [com.aveksa.client.component.fulfillment.AgentFulfillmentHandlerComponent] Ignoring event: com.aveksa.client.component.event.CollectionRequestEvent[source=com.aveksa.client.component.communication.DefaultCommunicationManager@b857a170]
10/20/2020 15:36:39.884 INFO (Exec Task Consumer#5) [com.aveksa.server.xfw.TaskExecutor] UNSetting thread on -34168929 method=Execute
10/20/2020 15:36:39.893 INFO (Thread-19907) [com.aveksa.server.core.DBEventUtilities] Published 0 DB events for run 1894812
10/20/2020 15:36:39.897 INFO (Thread-19907) [com.aveksa.server.xfw.ExecutionContext] Successful method=Execute 1894812, EntitlementLoad
7.0.2 is a very old version that is now out of support.
It looks like this may have been resolved in 7.0.2 P07 as per ACM-83742
The failure is occurring during an internal step in the collection against the pre-processed data. I see that there is a known issue if the intermediate file (/webAS/installedApps/aveksa.ear/aveksa.war/WEB-INF/LocalAgent/collected_data/15.data) exceeds a certain size.
There is no work around except to reduce the size of the data managed by the multi application collector.
Do you believe your aggregate collection size for the multi-app collector have grown over time?
Hi Ian,
The collection size has grown over time but its not a tremendous amount of data which is being collected. I will look at the defect which was fixed in Version 7.0.2 Patch 7. We will be raising a support case for this issue.
OK I am going to mark this thread as answered.
I encourage you to patch to a supported version where we can provide you with more options for remediation.
7.0.2 is a very old version that is now out of support.
It looks like this may have been resolved in 7.0.2 P07 as per ACM-83742
The failure is occurring during an internal step in the collection against the pre-processed data. I see that there is a known issue if the intermediate file (/webAS/installedApps/aveksa.ear/aveksa.war/WEB-INF/LocalAgent/collected_data/15.data) exceeds a certain size.
There is no work around except to reduce the size of the data managed by the multi application collector.