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where to find the status of JIRA ticket ARCHER-93694

Question asked by socuser . on Nov 11, 2020
Latest reply on Nov 12, 2020 by Alejandro Negron

We cannot find the status of the JIRA Ticket ARCHER-93694 in our portal. With ref to Case no 01686003 JIRA ARCHER-93694 has been attached to the mentioned case, but it's not showing in the Engineering Requests tab. Please let us know where we can check the status of the JIRA ticket.