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RSA Authentication method failed

Question asked by Vitali Starov on Nov 13, 2020

DE

Guten Tag, Wir haben ein solches Problem bei der Installation von RSA-Authentication Manager und das RADIUS-Protokoll.

Die RSA-Radius Server Installation war erfolgreich installier, aber nach dem Authentifizierungstest des Benutzers wird dieser Fehler angezeigt.

EN

Good day, We have such a problem when installing RSA Authentication Manager and the RADIUS protocol. The RSA-Radius Server installation was successful, but this error is displayed after the user authentication test.

RSA SECURITY CONSOLE - Authentication Monitor

Principal authentication User “testrsa” attempted to authenticate using authenticator “SecurID_Native”. The user belongs to security domain “SystemDomain” Authentication method failed, passcode format error testrsa fw1.domene.de 99.99.99.99 99.99.99.99 N/A


 

User authentication live log at the firewall

2020:11:13-09:11:42 fw1-1 aua[22600]: id="3006" severity="info" sys="System" sub="auth" name="Spawned child for authentication test"
2020:11:13-09:11:42 fw1-1 aua[22600]: id="3006" severity="info" sys="System" sub="auth" name="Bind test request: radius"
2020:11:13-09:11:42 fw1-1 aua[22600]: id="3006" severity="info" sys="System" sub="auth" name="Bind test successfull. Method: radius"
2020:11:13-09:11:50 fw1-1 aua[22607]: id="3006" severity="info" sys="System" sub="auth" name="Spawned child for authentication test"
2020:11:13-09:11:50 fw1-1 aua[22607]: id="3006" severity="info" sys="System" sub="auth" name="Authentication test request: m:radius, f:endpoint, u:testrsa, ip:0.0.0.0, host:"
2020:11:13-09:11:52 fw1-1 aua[22607]: id="3006" severity="info" sys="System" sub="auth" name="failed to recv packet from radius server: bad response authenticator (EBADAUTH)"
2020:11:13-09:11:52 fw1-1 aua[22607]: id="3006" severity="info" sys="System" sub="auth" name="Authentication test failed: failed to recv packet from radius server: bad response authenticator (EBADAUTH)"

 

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