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Soft token expiration date is more then 15 years is this normal?

Question asked by Francois Michalec on Dec 18, 2020
Latest reply on Dec 19, 2020 by Jay Guillette

We have several soft tokens that have a exasperation of more then 15years and the rest have a normal expiration of one year, is this glitch in the system or is this a normal function?

 

If this is a normal function is there an added cost associated with the extend length? 

 

If this is normal can we extend our existing tokens or will they need to be replaced?

 

 

Cheers,

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